Privacy Policy

This Privacy Policy explains how trading as PORMENT, collects, uses, discloses, and protects personal information when you visit porment.com, place an order, contact us, subscribe to communications, or otherwise interact with our services.

Depending on how you interact with us, we may collect:

• Contact and account information, such as name, email, telephone number, billing address, shipping address, and account credentials.
• Order and transaction information, such as products purchased, payment status, delivery details, returns, and customer-service history.
• Device and usage information, such as IP address, browser, device identifiers, cookie information, pages viewed, and interactions with the site.
• Marketing preferences, survey responses, reviews, messages, and information you choose to provide.
• Information received from service providers, payment providers, delivery partners, social platforms, or other permitted sources.

We may use personal information to operate the store, process and deliver orders, manage payments and returns, provide customer service, maintain security, prevent fraud, improve products and services, personalize experiences, send permitted marketing, comply with legal obligations, and establish or defend legal claims.

Where applicable law requires a legal basis, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests, consent, or another basis permitted by law. You may withdraw consent where processing depends on consent, without affecting processing already carried out.

We may share personal information with service providers that support ecommerce, hosting, payment processing, fraud prevention, analytics, marketing, customer support, fulfillment, delivery, professional advice, and business administration. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction.

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the site, remember preferences, understand usage, measure performance, prevent fraud, and support advertising where permitted. Available controls may depend on your browser, device, region, and our consent-management settings.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including contractual, accounting, tax, fraud-prevention, dispute, and legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

Your information may be processed in countries other than the country where you live. Where required, we use recognized safeguards or other lawful transfer mechanisms. Add details here about the countries, providers, and safeguards that apply to your actual operations.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or information about certain disclosures. You may also have the right to complain to a privacy regulator. Rights can be subject to legal exceptions and identity verification.

Our services are not intended for children below the minimum age permitted to purchase from our store. We do not knowingly collect personal information from children in violation of applicable law.

We may update this Privacy Policy to reflect changes in our practices, technologies, services, or legal obligations. The revised version will be posted with an updated effective date.